T-Mobile Agentic AI
Led 0 to 1 product design for T-Mobile's first AI assistant, from early concept through production handoff. Designed the conversational, multimodal, and system patterns across web, iOS, and Android.
Bill explanation. The assistant reads the bill, highlights what changed, and stays available for follow-up questions.
Voice and UI together. Voice handles open questions while structured options appear when tapping is faster.
Available in context. The assistant stays available while users browse, compare devices, or check promotions without leaving the current flow.
Webby Award Winner.
The Best Use of AI and Conversational Interface Design.
